tag:blogger.com,1999:blog-8690237.post115384189992594467..comments2023-10-18T04:35:11.186-05:00Comments on Theme Park Experience: Robo-greetingEric Grubbshttp://www.blogger.com/profile/08237140729566147948noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-8690237.post-1153951454004495412006-07-26T17:04:00.000-05:002006-07-26T17:04:00.000-05:00I hate the big hello.I am a Micky D's supervisor &...I hate the big hello.I am a Micky D's supervisor & i always get crap because the stores i oversee don't all yell hello as soon as they see a customer.I think it's phony as well as irritating particularly for people who come in everyday.Not to mention pissing off the employees who you have to count on to be motivated to do what is already a soul sucking task.<BR/> As for the bookstore that guy up front is monitoring a screen that has cameras in the entire store to prevent theft.I guess the idea is that if people see him looking at a camera screen they will go somewhere else & steal.And since it is probably a mind numbingly boring & stupid waste of money they added saying hello to everybody to get their moneys worth out of the tasks he performs.It is utterly stupid & an insult to anyone of reasonable intelligencecaptain groovyhttps://www.blogger.com/profile/14238158844741350998noreply@blogger.comtag:blogger.com,1999:blog-8690237.post-1153848006365995412006-07-25T12:20:00.000-05:002006-07-25T12:20:00.000-05:00I used to work at Target and about 6 months before...I used to work at Target and about 6 months before I quit they started a new customer service campaign called, "Can I Help You Find Something?" They made t-shirts, little approval cards that they would hand out if we were ever caught in the act of asking a customer, and they also made little red bracelets like the Lance Armstrong bracelets that became a part of our uniform. All the employees had to ask every customer we came across the exact phrase. We were not allowed any variation of the question. I voiced my concern over the matter, not only because it is robotic, and I don't like being treated like a robot, but it is also grammatically incorrect. I was not only a robot now, but apparently an ill-programmed one. Every-once-and-a-while our store manager would walk around trying to hear us say, "Can I Help You Find Something?" And she would give us a prize and write us a little card. I remember so many times making fun of the situation and I would see her walk by and I would scream, "CAN I HELP YOU FIND SOMETHING?!" Needless to say, I never got the prize, which was usually a water bottle with a Target symbol.Jonathanhttps://www.blogger.com/profile/11875068993806184389noreply@blogger.comtag:blogger.com,1999:blog-8690237.post-1153843399287104312006-07-25T11:03:00.000-05:002006-07-25T11:03:00.000-05:00i know that when i worked retail/service industry ...i know that when i worked retail/service industry jobs i hated saying stuff like that too because it made me feel like a robot. when i see them now i just smile and nod and go along my merry way. but the way i figure it, there are people who walk into a place and may have a question, and rather than them having to wander around aimlessly trying to find someone to help (which bothers me more than anything else), there's help immediately there. i know a couple of people who are so shy/nervous they would rather leave empty-handed than apprach someone for help, so maybe this "service" exists for them. it is pretty soulless, but at least it give a bit of accessability.jenhttps://www.blogger.com/profile/11873731580119239199noreply@blogger.com