One of the greatest innovations in my grocery shopping life is the self-checkout line. My local Tom Thumb put in four stations a few months ago and I find it difficult to ever go back to my old checkout ways. But what's strange is whenever I shop, there is no line at the self-checkout. I'm not complaining, but it seems like other people avoid this spot.
For some reason, the people who don't have a lot of stuff in their carts are more likely to go to the self-checkout. Since my cart is usually a quarter full, I've never wanted to be in a line behind someone who had a full cart. So this self-checkout has been awesome. It's very hands-on, easy and quick. But that's just me; a shopper who shops solely for food to feed myself and no one else.
I wonder if people find this hands-on approach rather daunting. Sure, certain items are difficult to scan, but more often than not, there's at least one very helpful employee standing around willing to give you help. I'm guessing for people that have a lot of stuff in their carts and/or have kids in tow, self-checkout might be a little off-putting.
So clue me in here. Do you like or dislike self-checkout?